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Installation: Starting as Windows Service - Visokio Forums
Installation: Starting as Windows Service
  • Rod February 3, 2016 6:14AM
    I’ve run into an issue. I just can’t get the Visokio Enterprise service started.
    The service account is a member of the local admins and is
    set in local group policy to be able to log on as a service.
    Any ideas?

    "Windows could not start the Visokio Enterprise service on Local Computer.
    Error 1053: The service did not respond to the start or control request in a timely fashion."
  •     paola February 3, 2016 8:19AM
    Hi Rod, thanks for reporting the issue - we've created a support ticket and someone from our technical team will contact you shortly.
  •     guillem February 5, 2016 7:02AM
    Hi Rod,

    Could you make sure that you can start Omniscope and that it is activated. Then use the same account username/password in the Services login details and check that it all works. The installation guide can be found here: For more information on how to solve issues with Windows Service check the forum post:

    If you still have issues, could you send us the wrapper.log file, as it is explained in the flow diagram attached to the forum post (

  • Rod February 5, 2016 7:21AM
    Hey Guillem
    I'm running it under a service account, I'm also logged into the server as the same user. Omniscope 2.9 launches, I don't get prompted to activate but the service will not start.
    Note I have already activated the product during the install following the installation.
    I'm stuck on step 8 (Starting the service).
  •     paola February 11, 2016 6:32AM
    Hi Rod, we sent you a direct email about this.


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