Scheduler: PDF Batch date/time error?

January 22, 2014 10:23AM

All,

I get an error in one of our schedulers. The error is "DUMP BUG HANDLER Header Foutrapport Message Unable to re-parse: time -262800000 s 196901 f yyyyww"

This causes the batch output to skip files that needed to be generated. All PDF files that need to be published in this tasks are skipped.

Please advise asap.

Thanks!
Alexander

donald · January 22, 2014 1:19PM

Thank you for doing a screen share session with us.

We are able to reproduce the error with your data and iok files.

One of our staff is going to examine problem and we should get back to you shortly.

January 23, 2014 6:38AM

Hi Donald, Any news regarding the above?

donald · January 23, 2014 6:48AM

Hi Alexander, we hope to have some feedback for you later this afternoon.

donald · January 24, 2014 5:59AM

If you are experiencing problems with Date/Time: Week and are using "yyyy-ww", you need to change this to "YYYY-ww".

See this post:
http://forums.visokio.com/discussion/comment/7238/#Comment_7238

More detail regarding "Week year" format, note that it is case sensitive and it is uppercase "YYYY"
http://www.visokio.com/dates-and-times

We have added more diagnostics for this to Omniscope. If anyone else is experiencing a similar problem it is available for download now from daily builds, Omniscope 2.8 b1199 23rd of January 2014.

January 27, 2014 7:23AM

This problem is resolved by installing the latest 2.8 build. Thanks

February 23, 2015 5:34AM

Hi,

We are planning our upgrade from 2.8 to 2.9. We thought that this issue has a different behaviour in both versions?

Can you confirm that dateformatting in 2.8 is the same as in 2.9?

Thanks

paola · February 23, 2015 8:54AM

The fix will be carried over to 2.9, so you shouldn't see a difference, otherwise please get in touch.

Welcome!

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