Versions: 2.7 to 2.8 Server transition issue

DominicChan · October 14, 2013 5:27AM

We have noticed a bug in the new 2.8 (new release candidate) server where fields that were turned into "Category" format for grouping do not appear in "Category" type any more when the report is run through the 2.8 server.

This makes the correctly grouped table in 2.7 to display incorrectly after being saved down through the server.

Can you advise if this can be rectified in later versions of 2.8?

Thanks
Dom

DominicChan · October 15, 2013 4:37AM

Hi
Any updates on the above issue?
Thanks
Dom

chris · October 15, 2013 4:50AM

Hi Dominic,

Would it be possible to arrange a screen-share with you? Can you let me know a convenient day/time?

Thanks

DominicChan · October 15, 2013 4:59AM

Hi Chris

Yes screen share is good today any time outside 1530-1700, but wondering if the below descriptions suffice?

The issue flagged is that in 2.7, when a field is changed to "Category" format (which is not available to do in 2.7 within Data Manager tab), when the report is ran on our 2.8 server, the format change is forgotten. Meaning tables that are grouped by these fields are no longer grouped properly.

I can change the format of the fields to "Category" where necessary within Data Manager in 2.8, this potentially rectifies the bug, but that will mean I need to go into all my reports and do the same for all fields needed to be in "Category" format, which is ultra time consuming, especially fields that are created in the Field Manager by pressing Ctrl+F, for these I will be having to delete them all and recreate them within Data Manager.

Dom

chris · October 15, 2013 5:09AM

In 2.8 we added the ability to select a field as "category" in DataManager. This was necessary to allow automatic creation of reports. I think it would be useful to see your problem firsthand, does 1:00PM sound OK?

DominicChan · October 15, 2013 5:11AM

Yes, 1pm is good. my email is dominic.chan@investec.co.uk, please do email me there to let me know what needs doing for the screen-share

ygulla · October 16, 2013 5:11AM

This is affecting me as well. We have a large number of operational reports and it's not feasible to go through them all and make the change unfortunately.

Update: Further, if the file is opened in 2.8 with stale data, all the Category fields are classified as such in data manager. It is only after updating data from source that their type changes.

chris · October 16, 2013 5:36AM

Hi,

I've sent you both a private email.

chris · October 21, 2013 9:55AM

Hi,

We have put a fix in for this issue. The fix will be available in tonight's 2.8 release (b1124). Can you let us know if this resolves your problem?

Regards

Chris

s_daffern · October 22, 2013 6:03AM

Hi when is this release going live. I also have the same issue.

Thanks

Ste

ygulla · November 5, 2013 5:35AM

Just to confirm that build 1127 (and I assume later ones) that is available from the download page have solved the problem for us.

One thing to note is that if we saved the reports with the issue in previous build of 2.8 it won't disappear but that's to be expected.

Welcome!

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