We have brand logo images stored on a folder on our extranet and I want the tile view to show these logos. I have uploaded new images to this folder but the tile view doesn't refresh with the new logos. I have tried clicking 'refresh image sizes' many times and have saved and closed the file many times but it refuses to show the new images. If I save the images on my local c drive and point the omniscope to that it works fine but we need it to work from the central online folder otherwise clients won't be able to see them. Is the fact that it is beind a security wall a problem? Is there anything else I can try? It used to work fine.
Try this exactly: - open file - go to image set configuration - click "Refresh" button - ok - save file - close file - Settings > Advanced > Clear online resource cache - restart app - open file
Settings > Images > Modify image set xyz... "Refresh image sizes". The same place you've already tried - but you need to save and re-open the file.
When you're in the image set dialog, copy the file path in the text box under "Example image file" and paste into the Windows Explorer address bar. What happens?
2) Try enabling Basic Authentication in IIS / Sharepoint Central Administration - Go under the IIS “SharePoint Central Administration″ (eg. v3 or v4) site. - Click on the Authentication icon - Enable Basic authentication.