Server Licence Refresh-Web Viewer

benjamin · April 20, 2015 2:35PM

Hi

In the web view of omniscope report it keeps on coming up with "Warning Server Licence expires in 3 days (s)"

I have updated the server licence on the server , however this does not seem to filter through onto the web viewer

Any ideas why ?

Thanks

Ben

paola · April 21, 2015 5:12AM

Hi Ben, please make sure you've refreshed the activation on your Server license (desktop mode) and that expiry date from the Help menu is showing a correct date.
If you still see expiry in 2-3 days then please email to our support the activation key and we will check the status.
Thanks

benjamin · April 21, 2015 6:43AM

i have fixed this now, the deskptop was refreshed however the server still had the old date on it.Stopped the server and then logged on/off and that seemed to do the trick

Welcome!

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