Outputs: Text characters/format in emails?

Mees · November 25, 2014 4:03AM

Hi there

We sometimes use the email output block in DM. We have an issue with the text format. The email received contains symbols that do not exist in the dataset entering the email block.

Example: "€" comes out as "?"

Do you have any suggestion how we can adjust this?

Thanks

tjbate · November 25, 2014 10:43AM

Arjan - Can you send us a small version of the file?

Mees · November 27, 2014 3:51PM

Hi Thomas,

Just sent you an email with a small dataset and the corresponding email text.

Thanks
A

paola · November 28, 2014 6:41AM

Thanks for sending the sample, we will test it and get back to you with suggestions.

Mees · December 8, 2014 5:46PM

Hi Paola,

Any update on this already?

chris · December 9, 2014 4:17AM

Hi Arjan,

We are investigating this and will get back to you in the next day or so.

Regards

Chris

chris · December 10, 2014 8:57AM

Hi Arjan,

We have now fixed this issue. Later today I will send you a private link for you to test this fix. Once you confirm that the fix works OK we will integrate the fix into Omniscope 2.9.

Regards

Chris

Mees · December 12, 2014 5:43AM

Hi Chris

Works! Many thanks

Will you let me know when this fix is part of the latest build.

Cheers

chris · December 12, 2014 9:48AM

Hi Arjan,

Glad it works. We will do some internal testing for the next couple of days and then integrate into Omniscope 2.9. We'll let you know once this integration has been done.

Regards

Chris

chris · December 19, 2014 10:06AM

Hi Arjan,

This fix has now been integrated into Omniscope 2.9. The fix will be available in tonight's release.

Regards

Chris

Mees · December 23, 2014 5:04AM

Thanks Chris

We'll install the new build (1544)

Welcome!

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