Export: Error Saving Exported Excel File?

Master_Chief · April 1, 2014 4:56AM

Error with block "DATA".
An error occurred saving "visokio_temp_tempres8058354335559329865.xlsm":
Microsoft Office error
80010001 / Call was rejected by callee. A backup of the previous file was created at

Local\Temp\visokio_temp_tempres8058354335559329865 (backup).xlsm" A further error occurred restoring the backup: Cannot access file: The file you are trying to access is currently open in another program (such as Microsoft Excel). Please close these application(s) and try again.

Local\Temp\visokio_temp_tempres8058354335559329865.xlsm (The process cannot access the file because it is being used by another process)

paola · April 1, 2014 5:09AM

Please check if you are not accessing the same source file simultaneously from two Omniscope (iok) files, or perhaps using same file in two or more source blocks in one workflow?

Master_Chief · April 1, 2014 5:39AM

Single Source - two Outputs to same file.

The iok has worked fine for months, why would it stop working today?

paola · April 1, 2014 5:41AM

Could you send us the file to look at? Please check that you are not writing to the open file or file used by another application.

Master_Chief · April 1, 2014 5:45AM

It was being broken by the pivot refresh function in EXCEL. Omniscope overwriting the file made the refresh pivots function execute and fail the upload.

Not sure if this is a bug which you can fix?

paola · April 1, 2014 5:48AM

Please send the file to support (at visokio dot com) and we'll look into it.

paola · April 2, 2014 4:35AM

Issue was caused by two workflows in the DataManager (two different datasets) being published and pushed into the single file. You should create two files for two outputs created in the process.

Welcome!

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