Hi,

Facebook recently changed their API, and as a result we updated the Facebook connector.

The following page lists all of the metrics available in the Facebook API:

http://developers.facebook.com/docs/reference/fql/insights/#page_posts

If there are any metrics missing please let us know. You may find that a metric name has simply been changed.

Ok great thanks for letting me know.

To be honest there are too many missing for me to list them all but here's a quick screen shot showing the metrics i have available under 'Page users'. As you can see there are quite allot missing. Also missing allot of metrics from other categories too...

One in particular is page_fans_gender_age

Cheers

Hi,

Those metrics are available. Change the date period to "Lifetime".

Perfect - thanks!

Hi,

Still having a problem. I can see the metrics so i select all of them and i get the attached image.

So no data?

Cheers

I'm assuming not all of the metrics are compatible. Try selecting a few metrics rather than ALL metrics.

Even if i select an individual metric for the period 'lifetime' i still get the same results?

Just tried the same thing on another account to see if the problem was specific to the one i was using and I'm getting the same problem, no data being returned.

Cheers

Hi,

I'll investigate this and get back to you.

Great - if you could let me know how you get on that would be fantastic!

Thanks

Hey all,

Any news on this yet?

Cheers

Hi,

For lifetime Facebook metrics we currently supply a hard-coded end date of the current date. There is a bug in the Facebook API that causes this to return no data. If we set the end date to 2 days ago it appears to work. The best solution to this would be to allow you to specify the end date. The way this would work would be for you to be able to specify a specific date or to specify a dynamic date (xx days/weeks/months ago).

We will look to implement this in the next few days.

Great - thaks for sorting this out - if you could let me know once you've made the changes that would be great.

Thanks

Hi Kiddo,

We've now updated the Facebook connector so that if you select the "lifetime" period you can still select a date range. This is because Facebook returns the lifetime data for your selected metrics up to a specific end date. Previously we were passing in an end date of the current day, which as mentioned earlier resulted in no data. So in order to retrieve the most up-to-date data you need to pass in a date range of "the last 3 days".

The Omniscope Facebook connector currently moves through the date range 1 day at a time, from the beginning of the date range to the end, and retrieves the requested data for that day. So if you select the "lifetime" period and a date range of "the last 2 weeks" you will get 14 rows, each row representing the lifetime data up to that day.

Moving forward I think there are a couple of improvements we can make here. Firstly we need the ability to specify a dynamic start/end date, for example: "start:3 months ago" and "end:1 month ago". Secondly I think we need the ability to specify the "step period". At the moment this is hard-coded to 1 day, so if you select a date range of 3 weeks you will get 21 records, one for each day. It would be nice to specify a date range of "3 weeks" and to select a step of "1 week", meaning you get only 3 records.

Let us know what you think, and if you have any other ideas on this or any other aspect of the Facebook connector.

Hi Chris,

Thanks for sorting this out at such short notice - really appreciate it.

I'll have ap lay around with the api on monday and let you know if i have any ideas or run into anymore problems.

Have a great weekend.

Cheers

Tim

Ok great. The initial set of changes will be in tonights Omniscope 2.7 release (b304). Let us know if you encounter any further problems.

Hi All,

Just installed the latest version b304 and can't see the changes above in the facebook connector?

Not seeing any custom date range options when i select lifetime.

Cheers

Hi,

A new Omniscope release with this functionality is being uploaded to the server. I'll post again when this release is available.

Hi,

The latest version of Omniscope has now been uploaded to the server (b305). This version should contain the new functionality.