Stopping Bad url in

neilmerchant · July 25, 2011 6:38AM

Hi
We have hundreds of these lines filling up our server log.
Bad url in Factory.getResource: xyz
Bad url in Factory.getResource: xyz.jpg

Can you tell me what they are and how we turn it off/fix the problem?

Thanks
Neil

mustafa · July 25, 2011 12:18PM

Neil,

Up until now, there was no option to disable these log entries, however, I have added an option in tonight's release of Omniscope 2.6 under "Settings > Advanced > Miscellaneous" called "Disable invalid URL loggings".

If ticked it will disable logging of such errors in the server log.

I hope this helps.

mustafa · July 25, 2011 4:47PM

Neil,

Please not that my solution above, may well be hiding an underlying problem. From what I can imagine, I believe the problem may have something to do with unable to find a particular image probably because of an invalid URL to an image?

Is it possible for you to send me a sample file?

neilmerchant · July 26, 2011 5:26AM

Hi Mustafa

The files are stored on a secure server so when they are opened online the user is already logged in and the files download. When running it through the schedule it is not logged in hence the error.

Thanks for the fix - I will "tick the box" when we go through our next upgrade cycle.

Regards
Neil

mustafa · July 26, 2011 6:14AM

Thanks for letting us know very much appreciated.

Welcome!

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