Hi,

The Facebook API that we use only allows us to retrieve statistics about applications, pages and domains, however there are a number of insights related to photos (page photos, page photos unique, page photos views etc.) that you can retrieve. You can also retrieve insights on other pages, for example page wall posts etc. Are these the metrics you are referring to?

Hi Chris

Thanks for looking into this. I've attached the FB Insights product guide that outlines the metrics available via the UI (although admittedly not necessarily via the API). At the top of page 9 there's a table called 'Tab views' that lists the different tabs on the page and the associated traffic. I've been through all of the metrics available via the connector and can't find these - do you know if they're available via the API?

Many thanks

Scott.

Hi,

The link below provides a list and description of all the insights that are available in the Facebook API. Omniscope supports all of these insights, however I can't see insights for the page tab views.

http://developers.facebook.com/docs/reference/fql/insights/

I've also done a quick search on the internet and found any more information on this, so I think we will have to post on the Facebook developer forum and wait for a response. I'll let you know if we hear anything back.

Regards

Chris

Great - thanks for your help Chris.

Hi All,

I've just started to use omniscope today and I found it very amazing but I think there is something wrong with FB connector. I've just attached 3 screen captures about the problem I had. I tried to pull data from a FB page but the connector didn't show any page or app on dropdown menu. Is there anything that I did wrong?

One more question, is there any way to pull data from my facebook adverts page?

Best,
Volkan.

Hi Volkan,

Thanks for letting us know about this problem. We are investigating this right now.

We are planning to allow you to pull Facebook adverts data in a future release of Omniscope.

Could you let us know whether you have any pages or applications registered with your account?

Hi,

We've managed to isolate and fix this issue. The fix will in tonight's 2.6 and 2.7 Omniscope releases. Please let us know if you encounter any further problems.

Hi Cris,

my facebook account: http://www.facebook.com/vlknyzc
ex page: http://www.facebook.com/SMIRNOFFTURKEY
I checked software update but it says there are no any updates like 2.7 or 2.6 for mac.

Thanks for your help.
Best,

Hi,

Please go to the download page and ensure you have the latest version of Omniscope (2.7 b128).

Regards

Chris

Hi Cris,

I cannot see the latest version at http://www.visokio.com/download.
Is that the right download page?
I attached the screen shot of the software update pop-up page and visokio.com download page.

Thanks,
Best.

Hi,

We have updated the latest release of 2.6. If you go to the download page you should now see the most recent update (b816).

Thanks Chris.

Hi,

A client just downloaded a trial of Omniscope 2.7 and is finding the Facebook connector limited in terms of metrics/dimensions available vs. via the FB Insights online.

Below are some of the measures available via FB Insights online, but not via the connector.

Lifetime Post Total Reach
Lifetime Post Organic Reach
Lifetime Post Paid Reach
Lifetime Post Viral Reach
Lifetime Post Total Impressions
Lifetime Post Organic Impressions
Lifetime Post Paid Impressions
Lifetime Post Viral Impressions
Lifetime Engaged users
Lifetime Talking About This (Post)
Lifetime Post stories
Lifetime Post consumers
Lifetime Post consumptions
Lifetime Negative Feedback Users
Lifetime Negative feedback from users

Most specifically, our client would like to pull the "number of likes/impressions for each post on each page over time. This is almost what the ‘wall post’ report shows, but with the restrictions I described...".

Can it be that Facebook simply does not yet make available all of its Insights data via their API?

Separately, can you give us an update on when Facebook advertising campaign data will be accessible via the connector in Omniscope?

Many thanks,
James

Hi,

There are a number of impressions we are missing, and we will add these in tonights Omniscope 2.7 release.

The following page lists all the metrics available in the API:

http://developers.facebook.com/docs/reference/fql/insights/#page_posts

It looks like most of the requested metrics are there.

We have also removed the legacy metrics (which are due to be discontinued mid Feb).

Excellent. Many thanks.