Hi, not sure if this has been a topic discussed before, but for the free viewer, is it only available online? This could pose a problem for clients who might not always be connected to the web while accessing the viewer?
Shannon - the free Viewer works offline...there is a full local copy of all the data in the compact, portable IOK file. Therefore, Viewer will display offline whether it and the data file has been downloaded for local caching/running via Java Web Start, or fully locally installed on the client machine. Only a few optional aspects of an IOK file that depend on web access, like web views, web links, web images and online (rather than vector) mapping will NOT work offline.
The Web Start Viewer deployment option is sometimes useful in the beginning, but inherent unavoidable limitations in Web Start (no web views, and no saving of persistent local copy of the data file, plus re-install performance issues) means that most IOK file recipients quickly migrate to a full local installation of the free Viewer.
The free Viewer installer is available free to everyone, and can be copied and installed any number of times from USB sticks, CDs etc. The free Viewer is general-purpose, not tied to any particular data/report supplier, like Acrobat Reader, and therefore it not controversial with IT managers since it can be made a part of the standard desktop provided to everyone in the organisation, just like Acrobat Reader.
Paramjit - All free Viewer installs are perpetual and never expire. The free trial Desktops do not expire either, they simply revert to back to perpetual free Viewers after 30 days. Please note that the free trial option is not displayed when users of the free Viewer double-click on existing, already-configured Omniscope IOK files. Also remember that the owner-locking file security setting stops all other Omniscopes other than the one with the author/owner/publisher's license key from making any changes, regardless of which Edition the file recipients may be using.
If large numbers of free Viewers are being installed as part of the standard corporate desktop (like Acrobat Reader, for example) then the centrally-administered install process can modify the installation configuration settings to suppress the free trial. Ask me for more detail if this is indeed a centrally-administered corporate deployment.
Otherwise, if you are just enabling an informal, departmental or functional reporting chain, you can request perpetual free Viewer license keys that your recipients can use to activate their installs. This will also stop the free trial option from appearing after they activate their free Viewers.