Connectors: DoubleClick/DFA login fails?

matt.mec · May 11, 2011 5:25AM

Hi - When I try and use a DoubleClick feed source block, it doesn't accept my username and password?

I'm positive it's the correct password, and I've tried every permutation of username I can think of (with @domain.com and without, etc, etc.)

Has anyone else had this problem? How do I go about fixing this?

Thanks, Matt

chris · May 11, 2011 6:08AM

Hi Matt,

Unfortunately the username/password you use to DoubleClick through the web browser will not work. Instead you have to set-up a new username/password to allow API access.
This is something that Google insist upon, so unfortunately it's out of our hands. Your DoubleClick representative or system administrator will be able to do this for you.

Regards

Chris

May 11, 2011 7:01AM

That's right. Matt, you need to reach out to your Google/DoubleClick TAM (Technical Account Manager) to both enable your instance of DFA for API access (via Omniscope's connector, or any other product for that matter). Your TAM may/may not issue a new set of credentials to log in.

Welcome!

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