If you or your IT department does not de-activate your installation prior to re-building your machine, your license key will remain set to 'in use' and you will not be able to activate another installation on the re-built or a new machine using that key. In this case, you should contact us.

For more information on installation, activation, and de-activation, see the Omniscope User Guide. For more detailed technical articles, consult the KnowledgeBase sections on Installation , Activation, and Troubleshooting.

Knowledge base: http://www.visokio.com/kb
User guide: http://www.visokio.com/omniscope-user-guide