Server Problem - "No linked source configured"

JohnMR · March 8, 2017 6:41AM

Hi,
turning to refresh data with a server license but I keep getting the error "No linked source configured".
What does that mean?
Thanks,
John.

paola · March 8, 2017 6:48AM

Please provide more information:
Are you using the Scheduler application?
(or you're trying to refresh an existing workflow manually)
If yes - is it running as 24/7 Windows service?
Here are some useful links helping you to diagnose the issue
http://forums.visokio.com/discussion/1700/scheduler-running-as-a-windows-service-troubleshooting/p1

JohnMR · March 8, 2017 6:50AM

Trying to move an existing Omniscope iok file into the Scheduler application.

paola · March 9, 2017 4:22AM

There is a PDF "Diagnosing Visokio Service" in the forum post above.
Could you please go through the steps in order to speed up the time to diagnose the issue here. Please ring our office with the results, so we can do a screen-share.

Welcome!

Categories

Ideas Parade

Tagged