Visokio website     Downloads     Video tutorials     KnowledgeBase  
Issue on mobile version: Hide View Menus - Visokio Forums
Issue on mobile version: Hide View Menus
  • raulpi January 23, 2017 8:05AM
    Hi Visokio team,
    On the mobile version, even when all the view menus are hidden, if you click on the "App Menu" you still see the "Hide View Menus" button. However, you should be able to see "Show View Menus".

    If the user wants the menus to appear then he has to click first on "Hide" and then on "Show".

    How can we solve this? Thanks!
  •     paola January 23, 2017 10:22AM
    Firstly there is a good chance that the person who is looking at the 'mobile version' of your file doesn't have Omniscope installed, therefore they will not see the option under the 3-dot menu (to hide/show view menus).

    If your report recipients have Omniscope installed, but you do not want them to be able to hide/show the view menus, you can do this through the permission system, under the Server menu.
    Make sure File management option has "No" option ticked.


    You can read more about it here:
  • raulpi January 24, 2017 6:39AM
    Thanks for your response. I've got Omniscope installed but the issue is the following.

    When the user clicks on the desktop version on "Toolbars"->"Views"->""Hide" Then the toolbars are hidden as spected. See below


    However, when opening the same report on an Internet browser, even when all view menus are hidden; the "App Menu" shows the option "Hide View Menus"

    So If the user wants the Menus to appear, he has to click on "Hide View Menus" and then "Show view menus".


    Capture.PNG 18K
    Capture2.PNG 5K
  •     paola January 24, 2017 7:23AM
    I think you may be running an older version of Omniscope, so please download the latest.
    Secondly please confirm what is the requirement?

    a) you wish to hide the menus in the Desktop mode, and for these to stay hidden in the mobile mode (so the user cannot make changes)

    b) you wish to hide the menus, but the end users to still have an option to bring them back


It looks like you're new here. If you want to get involved, click one of these buttons!

Sign In Apply for Membership