Activation: De-activate license on dead machine for re-use on another?

Zangief · January 27, 2016 9:59PM

Hi there,

A machine which had a license activated has died. We're wanting to activate this key on the replacement machine but we're unable to do, the activation routine returns "SERVER-CODE 5718 - Your key is already in use".

Is there any other way to de-activate the key so that we can activate on the new machine?

Cheers,

paola · January 28, 2016 4:26AM

Please email our support (at) visokio.com and send us the key in question.

Zangief · January 28, 2016 2:11PM

Thanks Paola, I've sent you the key in question.

Welcome!

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