DataManager: "Cannot Access File" error?

SteveP · May 4, 2010 9:44AM

At the end of a DataManager procedure which merges several files, we want to publish the result to an existing file.

If we run the procedure and publish to a brand new file, it works perfectly.

Once that file is there, and we try to re-run to publish to the same file, using the "Use target file view configuration" option, we get the following error -

"Publishing error
Cannot Access File
The file you are trying to access is currently locked by elsewhere inside Omniscope. Please try again.
Could not obtain lock within timeout 60000ms"

The target file is definitely not open anywhere.

Any ideas what the problem might be? We are currently using 2.6 b236

Thanks, Steve

steve · May 4, 2010 9:47AM

Steve,

This is a bug which should be fixed before the production release.

Thanks for reporting it.

Steve

SteveP · May 4, 2010 10:02AM

Thanks for the quick response!

July 1, 2010 10:01AM

Steve

Any update on this? Am using b300 and it's still not working.

Thanks

Andy

steve · July 1, 2010 11:23AM

We're not yet near production release. It should be fixed during the next 2 months.

steve · July 1, 2010 11:24AM

This problem is intermittent, correct?

July 1, 2010 11:32AM

Thanks for the update. I've never had it work for me so far. Will keep trying.

Andy

steve · July 1, 2010 12:50PM

We'll try to prioritise this issue.

steve · January 7, 2011 2:15PM

Steve,

Apologies for the delay in responding. We're still in alpha, focusing on completing feature development, and your issue is one of many we still need to look into.

We have been unable to reproduce this problem and would like to close the issue unless you can reproduce it using the most recent version of Omniscope 2.6 from the daily builds page.

If you can still reproduce the problem, please try the attached test. Download and unzip. Open the main IOK, configured to publish to "testout.iok" every second. You should see the publishing occur every second (but if you don't have an Enterprise license you will need to click Publish yourself). Make sure no other Omniscope windows are open. Do you get the problem with this test (we don't)?

If so, please tick "Settings > Advanced > Miscellaneous > Report recognised errors as bugs", reproduce the problem, and send the error report when prompted, then untick this setting. Please post back here, either way.

Steve

steve · January 7, 2011 2:16PM

Test attached here

awillson · January 27, 2011 7:00AM

Steve,

I am also seeing this error with a TXT and other IOK files on server shares

Load the data block, preview ok and then cannot load into Omniscope with error File Not Found.

I am using 2.6 build 477 (Alpha x64)

Andrew

steve · January 27, 2011 1:51PM

You should upgrade to at least 2.6 b481 because there was a bug in earlier versions including yours which caused erroneous "file not found" errors.

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