Dial View: Rendering Issue when Publishing Batch Output PDFs

OliverB · July 16, 2015 8:59AM

Hi,
I am having an issue when including a Dial view in a report that I use a batch output to export to PDFs. The dial looks good in omniscope, but the dial is often very small when published to PDF.

I believe that the issue may be caused by the dial animation when the tab opens. The screenshot happens before the dial has completely opened and therefore is captured only half open. Every now and again it does work, but most of the time it doesn't.

There doesn't seem to be an option to disable the dial view animation on tab open. I have tried changing two settings but this doesn't seem to have had an effect
1. Advanced>Performance>Use Open/Close Animation - Turned this off
2. Advanced>Miscellaneous>Web View Grab Screenshots Delay - Increased to 5 seconds and no improvement seen

Is there a way to remove the animations from the dial view, or force the batch output to wait for it to be fully opened before taking the screenshot?

My omniscope version is 2.9-[Hotfix_BatchPublishMethod] b1642

Thanks

paola · July 20, 2015 6:48AM

Hi Oliver,
Are you having this issue only when publishing via batch append?
What happens if you publish it via PDF output block?
Secondly - what is the data subset setting on that Dial view? (Filtered data/Selection/Query)

OliverB · August 4, 2015 9:00AM

Hi Paola,

Sorry I've been on leave for a few weeks. The same issue happens when I use a PDF Output Block.

The data subset is filtered intersected with a query, and the data is then aggregated, there is actually only one record after the aggregation.

OliverB · August 12, 2015 4:41AM

This is no longer an immediate issue for us as I have replaced the omni dial with a content view, but it might be useful if this worked in the future.

Welcome!

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