Scheduler: E-mail action for address with "_" not being sent?

benjamin · March 10, 2015 6:59AM

Hi

I am sending to an email address using the Omniscope Scheduler and XML Actions combination

I have created an email address with "_" in the name and when I use this in the email send action configuration it does not send to the address recipients?

However there is no error message when i test this using the Omniscope XML descriptor and it says "Sent Successfully" but the reciepients do not receive the email?

Thanks, Ben

paola · March 10, 2015 7:42AM

Hi Ben,
could you please send the files in question to support @visokio and we'll investigate.
Thanks

richard · March 10, 2015 12:57PM

We are currently investigating this issue and will post back here when we have more information.

Thanks

richard · March 11, 2015 9:25AM

Hi

I have sent you an email with a couple of tests to try out.

Thanks

paola · March 16, 2015 6:54AM

The email address in question was set up for the company's internal use only, so that was the reason Omniscope could not produce email output (for that address).

Welcome!

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