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Scheduler Not Publishing Output Blocks. - Visokio Forums
Scheduler Not Publishing Output Blocks.
  • martingurner July 4, 2014 7:21AM
    Came accross an unsual issue:
    With some of the larger files, we've noticed the scheduler is updating and saving the OIK. but not publishing the output blocks as requested in the task. (Task is set to blank, So should apply to all output blocks.)

    Checking the logs one output block needed a password update, and some of the calculated fields return a divide by zero error ocassionally.

    The password has been updated, and looking into adding extra logic so if the field is zero or null return 0 as value, but still not publishing on the scehduler only manaually.

    Are they're any other settings that I need to check or change that can help with this. (changes to how the file process output blocks or logs / debug logs).
  • 4 Comments
  •     paola July 7, 2014 4:59AM
    Hi, could you please send us the file (scrambled version/or sample) so we can try to reproduce and investigate the issue. Please use the support at visokio email. Thanks
  •     paola July 8, 2014 6:56AM
    Alternatively, please give us a call if you wish to do a screen-share.
    Thanks
  • martingurner July 17, 2014 10:59AM
    Found and corrected the issue. The Save action was placed prior the Publish action. So when opening file the previous published time had not saved on the output blocks. The user was then updating the Omniscope file manually, which caused the Scheduler to be starved of resources creating a knock on affect to other files that needed to be processed. The Save action has now been placed now post the Output blocks processing, which updates the published timestamp on the blocks. Further output blocks have also been created to log out to a file and record the progress of the publishing file.
  •     paola July 17, 2014 11:18AM
    Perfect, thanks for sending the explanation too.

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