Connector: Facebook, missing values in [Like Count]?

rborobia · July 30, 2013 8:10AM

Hi, I'm Raul from Tinval.

We have detected in Facebook connector, in wall posts report, the column "Like Count" is empty. Others like "Share count" or "Comment Count" are correct. I attached screenshot.

I'm using Visokio 2.8 r1057

Regards

chris · July 31, 2013 6:18AM

Hi Raul,

Thanks for the info. It appears that Facebook have recently changed the structure of their data. We have now updated the Omniscope connector to reflect this structure, and "Like count" is now populating again. This fix will be available in tonight's Omniscope 2.8 release (b1068).

Please let us know if you spot any other problems.

Chris

rborobia · July 31, 2013 10:40AM

Thanks for your answer Chris!

There are other empty columns in the same report, like "Posted by user name" and "Impressions", but I don't know if it's can be caused by the same problem.

chris · August 10, 2013 10:20AM

Hi,

We have updated the Facebook connector in Omniscope 2.9. This will be available shortly. I can see "Posted by user name" data, however I can't see impressions. According to the Facebook documentation this will only be showin if you have the read_insights extended permission.

Welcome!

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