Thanks for reporting this, we will investigate and get back to you.

Hi Chris. Any update about this issue?
We have a customer waiting for screenshots, we need to tell him something.

Thanks,
Maxime

Hi,

The "Screenshot size" option is slightly misleading. It represents the size of the application window when the screenshot is taken. When we take the screenshot, it is taken with a DPI (dots per inch) of 4. This means the number of pixels will be 4-times the screenshot size, so in your case you picked "800x600", the image resolution will be 4 times this (3200x2400).

The reason this was done was to improve the quality when the image is printed.

We could add in an option to specify the DPI, which would allow you to generate a 800x600 image for a 800x600 screenshot, but this option is not currently available.

Hi,

We have now added the option to select the "Image size multiplier" when exporting using the Screenshots, PDF, PowerPoint, WebREport and Print outputs.

The multiplier is applied to the original image resolution, so for example if you select a screenshot size of 800x600 and a multiplier of 2, the resulting image will be 1600x1200. A higher multiplier is required when printing to improve the image quality. We have made the default multiplier as 1 when using the Screenshot and Web report outputs, and 4 for all other outputs.

These changes will be available in the next Omniscope 2.8 release (b752).