Installation: New Java version causing problems?

MartijnVisser · January 17, 2013 2:56AM

Hi all,

Since we've installed Java 7 version 11, the Java process on the Windows machine is eating CPU and memory. Even trying to open a block in Omniscope takes over 5 minutes. Problem occurs in both Omniscope 2.7 and 2.8 Alpha. Is there something we can do or should we return to a different Java version?

Best, Martijn

zsolt · January 17, 2013 6:10AM

Hi Martijn,

Omniscope comes bundled with Java, and uses the bundled version regardless of what you have installed on your machine. The current version of Omniscope 2.8 comes with Java 7 update 7. Unless you modify the file installconfig.properties, and explicitly specify a different Java version, Omniscope will use Java 7 update 7. (Omniscope 2.7 is bundled with Java 6 update 32.)

So the problem is not related to your installed Java version (unless you have changed the config files manually, in which case you should revert them back to the original values, and see if the problem persists).

We would be happy to help you find out what is causing the performance problem, and how it can be resolved. If possible, please send us the IOK file you are experiencing performance problems with, to support@visokio.com. Please also describe in the email the exact steps you performed before the problem occurred.

Best regards,
Zsolt

MartijnVisser · January 17, 2013 6:20AM

Hi Zsolt,

Thanks for the info, I've emailed the file!

Best, Martijn

Welcome!

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