Performance: Java using massive memory?

Kirsten_Tisdale · January 7, 2013 12:16PM

Hi, just starting this afternoon, Omniscope is terminally slow / dead. I accepted a Java update that offered itself, but that didn't help. I have installed absolutely latest Omniscope, but that didn't help. I have switched off and on again... I have tried to copy the text on the black screen without success. I need help and fast as I have a project that depends on Omniscope

chris · January 7, 2013 12:53PM

Hi Kirsten,

I'm sorry your encountering this problem.

Can you:

- Tell us what you are doing that causes Omniscope to run slow? Are you trying to open a file or doing some specific action inside the file?

- Report a bug to us. You can do this by selecting "help>error reporting>report a problem". This will allow us to diagnose the possible cause of this.

Regards

Chris

paola · January 8, 2013 2:52PM

Hi Kirsten, Mustafa replied directly and sent you an email with instructions. Please get in touch if you are still having issues. Thanks

Welcome!

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