Error message in Free Viewer

Mees · August 1, 2012 3:09PM

Hi guys. Our client uses Omniscope dashboards using Java webstart.
The attached error message is thrown. Hitting the OK button, does launch Omniscope, but what can we do the avoid the message?

Thanks

steve · August 2, 2012 5:05AM

Please ask your client to report an ad-hoc error using Help > Error reporting > Report an error, titled "As requested for http://forums.visokio.com/discussion/1683/error-message-in-free-viewer".

steve · August 2, 2012 7:03AM

Update:

This message happens when a PC has some faulty configuration which would prevent Omniscope from being activated correctly, and settings from being saved correctly. We have disabled the warning in Web Start from tonight's build of 2.7 and 2.8. However please ask your client to report the error as requested above, anyway, so we can look at the diagnostics.

Welcome!

Categories

Ideas Parade