Hi Visokio,

Credit Suisse has recently changed over to Microsoft LYNC for internal office communation. This includes instant messaging and screen sharing. The program is currently setup to do "Program Screen Sharing" which means the Visokio application would be shared. I have noticed that Visokio does not like to be shared this way. I escalated this internally to the LYNC application owners and they told me to reach out to the Vendor 1st to see if there is a hotfix you could release.

The problem is that when you do a Program (Visokio) share it will not recgnize that Visokio is a whole program. It will try to split out the individual box charts within the application. Please reference Capture.JPG attached below. As you can see it shares out the horizontal and vertical axis. When in essence it should be sharing the entire Visokio file.



If you open up pop out boxes as seen in Capture 1.jpg attached below it will properly grab the pop out boxes. But you can see in the background that the origional window is still not appropriately captured.



Have you seen this screen behavior before with Visokio and what suggestions have you had for clients using "program Screen Share". If you share your entire screen Visokio of course works fine, however this is now against company policy.