Found another problem with the WebView today. It seems some times when we load the report, the webview will not display at all. You are left with a blank white screen. Hitting refresh or F5 will not reload the page. Sometimes it works fine, sometimes it does not. What are the auto refresh times setup within the tool?

Thx,
Brian

As explained here to adapt the web page screenshot you can play with both Scale to "Fit width" and "Fit both width and height".

All the "Scale to fit" options are accessible through the drop-down menu (the triangle icon) besides the Scale To Fit button in the Web view toobar (see the attached screenshot).

Regarding your first post, as a workaround you can try to disable and re-enable the "scale to fit" option. In this way the web view will try to grab another screenshot of the current web page.

Which version of Omniscope are you using?

Is this problem reproducible every time with your sequence of steps, or does it happen occasionally?

Hi Antonio,

This problem happens every time, scale to fit will not refresh appropriately for the .jpg image. I am currently using 2.7 b296. The not showing problem only happens ocasionally, however the auto scale problem never works correctly if you open the report from scratch. You always have to click it off and back on to make it resize appropriately. I would expect it to size right on open with auto scale is turned on.

Thanks Antonio for checking!

I sent you a private email

When the Web view is in "Scale to Fit" mode it will grab a screenshot of the current web page, adapting the hidden browser to a default XGA resolution (1024x768).

In Brian's case, he is opening a file with a web view that has a JPG image. So it is not a web page, but an image rendered by the installed browser (Internet Explorer 8).

When Omniscope open the file, the Web view grabs the screenshot while the browser is hidden, and the result is an image of the whole XGA area. If later the user deselect and select again the Scale to Fit option, the next screenshot will have the same size of the actual Web view size.

For this reason we have added an option to customise the delay between the page load and the time the web view switches to "Scale to Fit" mode and grabs the screenshot.
"Settings > Advanced > Miscellaneous > Web view screenshot grab delay (seconds)". Default value is 0.

This will allow users to choose when the screenshot is taken in the Web view on different environments (e.g. Internet Explorer 8 loading an image from a SharePoint location).

Hi Antonio,

As we spoke the issue has been fixed in b349 that was released today. Thanks for all the help!

Regards,
Brian