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Out of memory
  •     Mees March 16, 2012 11:34AM
    Hi guys,

    Just sent a message from an error report, but I am not sure it was actually sent as the system crashed.
    Subject is out of memory on server.
    Thanks
    Arjan
  • 9 Comments
  •     michael March 16, 2012 12:45PM
    Hi Mees,

    I couldn't find your error report in our bug-tracking system. Can you reproduce the problem?
  •     Mees March 16, 2012 4:44PM
    Hi Michael,
    Error is attached
    Attachments
    error.JPG 75K
  •     Mees March 16, 2012 5:10PM
    Server has 8GB RAM, but is using only 3 when error pops up.
    When opening the iok file that scheduler cannot handle, everything is fine.
    9 mio records (15 fields) are loaded without a problem. When using the scheduler, the 9 mio records are not loaded.
    Is there a limit within the scheduler on RAM or something?
  •     steve March 17, 2012 2:21AM
    If you are running as a windows service, please see:
    http://www.visokio.com/kb/windows-service
  •     Mees March 18, 2012 3:41PM
    Thanks Steve, have tried the options given on the page you provide above. Still doesn't work unfortunately. Can we do a quick skype call tomorrow where I share my screen with one of you? Running the same iok with the server edition on my lattop at the moment and it is all fine. Can't figure out what is wrong on our server and hope for you guys it is an easy one.
    Thanks
  •     steve March 19, 2012 3:07AM
    Sure. Meanwhile also make sure you don't have two versions of Omniscope installed (one to program files, one to user profile) and are editing the wrong configuration.
  •     steve March 19, 2012 10:44AM
    Update: Mees' issue was a glitch in the installation of 2.6 where the scheduler was configured to launch in 32-bit mode despite 64-bit being chosen in the installer. It was resolved for Mees by editing installconfig.properties. We will be fixing this issue in the installer shortly.
  •     mustafa March 19, 2012 11:26AM
    Mees, I have been unable to reproduce the problem where the installconfig.properties was not being changed when you choosing 64-bit from the installer.

    I would really appreciate if you could give me a call to discuss the problem.
  •     Mees March 19, 2012 3:42PM
    will try to give you a call later this week

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