Citrix Installation

Installing Omniscope on Citrix

Many do it.... 

Although Omniscope is not officially supported on Citrix, many clients have been deploying Omniscope via Citrix without issues. Omniscope is a standard Windows application, so it should be possible to install and use Omniscope in these environments.

Activation 

Activation on Citrix environment is the same as non-Citrix environment (per account).

Known Issues:

Omniscope won't start (Citrix 4.5)

On Citrix Presentation Server 4.5 for Windows Server 2003 (32- and 64-bit), you may find after installing Omniscope successfully that Omniscope won't start.  You may get an error message indicating "Could not create the Java virtual Machine". This message can be seen when launching using "launch_debug.exe" in the installation folder.

This is due to a problem with Citrix 4.5 for which a hotfix is available.

Please see http://support.citrix.com/article/CTX115868 for the hotfix, which should resolve this issue.

If you are unable to apply the hotfix, you can try reducing the memory allocated to Omniscope to below 580MB, although this will limit Omniscope's capability.