Support http://forums.visokio.com/categories/support/p18/feed.rss Mon, 30 Oct 17 23:17:32 -0400 Support en-CA Date/Time: week formatting http://forums.visokio.com/discussion/1374/datetime-week-formatting Thu, 08 Mar 2012 11:53:09 -0500 mokirk 1374@/discussions Week numbering in Field Organiser http://forums.visokio.com/discussion/808/week-numbering-in-field-organiser Thu, 09 Jun 2011 05:31:31 -0400 Louise_Peers 808@/discussions Bar view spacing http://forums.visokio.com/discussion/1647/bar-view-spacing Wed, 11 Jul 2012 14:31:31 -0400 jayaminamin 1647@/discussions #others within the chart.]]> Microsoft LYNC Program Sharing - Visokio Compatability Problems http://forums.visokio.com/discussion/1627/microsoft-lync-program-sharing-visokio-compatability-problems Wed, 27 Jun 2012 11:27:46 -0400 bgrovens 1627@/discussions
Credit Suisse has recently changed over to Microsoft LYNC for internal office communation. This includes instant messaging and screen sharing. The program is currently setup to do "Program Screen Sharing" which means the Visokio application would be shared. I have noticed that Visokio does not like to be shared this way. I escalated this internally to the LYNC application owners and they told me to reach out to the Vendor 1st to see if there is a hotfix you could release.

The problem is that when you do a Program (Visokio) share it will not recgnize that Visokio is a whole program. It will try to split out the individual box charts within the application. Please reference Capture.JPG attached below. As you can see it shares out the horizontal and vertical axis. When in essence it should be sharing the entire Visokio file.

If you open up pop out boxes as seen in Capture 1.jpg attached below it will properly grab the pop out boxes. But you can see in the background that the origional window is still not appropriately captured.

Have you seen this screen behavior before with Visokio and what suggestions have you had for clients using "program Screen Share". If you share your entire screen Visokio of course works fine, however this is now against company policy.]]> Scheduler: Setting 'Action' name for 'Chain Action'? http://forums.visokio.com/discussion/1640/scheduler-setting-action-name-for-chain-actions Fri, 06 Jul 2012 01:25:06 -0400 naruemon 1640@/discussions Macs: JTDS Error http://forums.visokio.com/discussion/1633/macs-jtds-error Mon, 02 Jul 2012 06:52:38 -0400 doug_ldc 1633@/discussions Thanks Doug]]> Batch Output: PDF output error? http://forums.visokio.com/discussion/1628/batch-output-pdf-output-errors Fri, 29 Jun 2012 06:37:37 -0400 Alexander 1628@/discussions
As the files contain confidential info, maybe I can send the files in a private communication. Thanks in advance. Alexander]]> Pivot View: Show 'Top 10' by field http://forums.visokio.com/discussion/596/pivot-view-show-top-10-by-field Mon, 17 Jan 2011 10:34:11 -0500 Focus_Media 596@/discussions
In a Pivot View (or in all views), how i can show only top 10 rows by selected measure? Example:

I have 10000 records, there are 100 differents brands, and i want to show in a same tab, one view with top 10 brands by sales, and other view with top 10 brands by units sold (it maybe differents than by sales)

Thxs in advance]]> Formulae: Convert a time field (hh:mm) to an integer? http://forums.visokio.com/discussion/1635/formulae-convert-a-time-field-hhmm-to-an-integers Mon, 02 Jul 2012 21:44:30 -0400 JamesDutton 1635@/discussions Tokenising number fields http://forums.visokio.com/discussion/1625/tokenising-number-fields Wed, 27 Jun 2012 07:15:08 -0400 Attiyyah 1625@/discussions Heat maps http://forums.visokio.com/discussion/572/heat-maps Tue, 04 Jan 2011 10:24:53 -0500 Andrew 572@/discussions
I would like to be able to do a heat map, where each of the squares is a different colour depending on the volume inside the square. So for example, in the image below, where there is a high volume (say above 1000) then the square is red, between 750 and 1000, then it is blue etc etc. The "volume" figure in the picture below is the "sum of sum of" column.

As you can see in the picture, visokio has given me a key with 3 different colours, but these don't seem to appear anywhere on the map and are just the min, average and max values (I think)

Thanks for any help

Andy

Is this possible? If so, could you tell me how to do it?

Thanks]]> Content View: Changing the display - 'No Value' http://forums.visokio.com/discussion/1601/content-view-changing-the-display-no-value Fri, 15 Jun 2012 06:25:07 -0400 SteveW 1601@/discussions
I am trying to create a formula in a Content View with the below formula:
SUBSET_SUM([Position], INTERSECTION(SUBSET([Keyword rank],1), SUBSET([Week Rank],1)))

This returns the value as expected, except for any instances where none of the instances occur it shows "(no value)" in my table.

Is there a way to set the default (no value) to a blank space? I am sure that it is a simple formula but I can't seem to get it to work.

Thanks
Steve]]> Totals in Table view http://forums.visokio.com/discussion/547/totals-in-table-view Wed, 08 Dec 2010 17:47:43 -0500 acm 547@/discussions
All numeric fields are are summed in the Totals row, but this is incorrect for the formula field.
Here the formula should work based on the total values in other fields.

Is this possible?]]> Capturing Calculated Trends data http://forums.visokio.com/discussion/170/capturing-calculated-trends-data Wed, 30 Sep 2009 11:30:29 -0400 averilh 170@/discussions
Also, can line equations be produced for trends other than straight line? For example polynomial or log trends etc? Excel can generate up to 4th order polynomials, and (with some effort), generate the line equation and/or equation co-efficients.]]> Mapping: Geo-coding no map coordinates? http://forums.visokio.com/discussion/69/mapping-geo-coding-no-map-coordinatess Wed, 18 Feb 2009 15:47:29 -0500 anon 69@/discussions Scheduler: running as a service versus running as application? http://forums.visokio.com/discussion/1587/scheduler-running-as-a-service-versus-running-as-applications Fri, 08 Jun 2012 10:53:47 -0400 WKeith 1587@/discussions
As part of the migration, I am replacing a routine which created a long XML file and then started the Scheduler with one where a series of XML files are dropped into the watch folder. This has been successful, but I have discovered that sometimes the Service appears to time out, while the application does not, when an Oracle query takes a long time to return data. Is there a way of adjusting the time out of the service?

In addition there seems to a be a problem reading Excel files - I am about to try using the omniscope reader to fix this. ]]> Decimal place question http://forums.visokio.com/discussion/1591/decimal-place-question Mon, 11 Jun 2012 09:31:52 -0400 alec_webliquid 1591@/discussions
Question for the Omniscope team: when setting the number of decimal places for a field, is the field value stored with that number? Or is it stored with the full number of decimals (however many that may be), but displayed with the amount set (similar to Excel)? I ask because I have noticed some small discrepancies between values calculated live in a table view (formula result on aggregated data) and values I have calculated elsewhere from the raw data, in a single function call.

Many thanks!

EDIT: it is of course entirely possible my formulas are not quite correct, but the question still stands]]> Bar view, rate in % http://forums.visokio.com/discussion/1590/bar-view-rate-in- Mon, 11 Jun 2012 08:46:18 -0400 Maty 1590@/discussions How do I display (in the bar view) the rate in percent?
Thanks, Matylda]]> Outputs: Export to Excel? http://forums.visokio.com/discussion/1577/outputs-export-to-excels Mon, 04 Jun 2012 16:43:43 -0400 davedunckley 1577@/discussions
I have tried converting them to numbers, and then asking Omniscope to export with replace data -keep formatting. However they then end up back as text. Any ideas? Any one else able to recreate this issue?

Thanks in advance, Dave]]> Sources: Email attachments? http://forums.visokio.com/discussion/1584/sources-email-attachmentss Fri, 08 Jun 2012 05:57:44 -0400 naruemon 1584@/discussions
Omniscope version: 2.7 build 357]]> Variable set according to context http://forums.visokio.com/discussion/1582/variable-set-according-to-context Thu, 07 Jun 2012 14:31:28 -0400 walsh 1582@/discussions
I'd like to do it so that the field name that's being exposed will have the name "Month" and I don't need to have (eg) "Design End Month" on one tab, "Delivery Month" on another. These names would remain behind the scenes.

I'm looking for something like:
IF ([__TabName__] = "Delivery", [Month] = [Delivery Month], ... )
...or some such. Is this available?]]> Help required with aggregation in table view http://forums.visokio.com/discussion/1581/help-required-with-aggregation-in-table-view Thu, 07 Jun 2012 09:12:26 -0400 indranildatta 1581@/discussions
The challenge is centrally around calculating the “Total” row in a Table view. Not always the metrics are “totalled” using the functions built into Omniscope, so we use “formula result”. For that to work properly, especially with ratios, we need to choose the grouping option “calculate formula result over group result values”. Whenever the users switch to this, all the fields on which the calculations are based have to be made visible in a table view. That is not desirable from a dashboard design POV.

Anybody else faced/solved this? It would be really helpful someone could share the best way to handle this.

Cheers!
Indranil]]> Http connection issue in 2.7 version http://forums.visokio.com/discussion/1578/http-connection-issue-in-2.7-version Tue, 05 Jun 2012 04:43:32 -0400 tamax 1578@/discussions
There is an issue while connecting via http that happened in version 2.7 (we didn't have that problem in 2.6).

Let me report the whole explanation of the IT staff (translated from spanish)

The problem comes from the way visokio 2.7 builds http request:

GET http://lacaixa1:**********@data.brandchats.com/lacaixa.iok HTTP/1.1
User-Agent: Visokio/Omniscope/2.7
Accept-Encoding: gzip, deflate
Cache-Control: no-cache
Pragma: no-cache
Host: lacaixa1:**********@data.brandchats.com
Accept: text/html, image/gif, image/jpeg, *; q=.2, */*; q=.2
Proxy-Connection: keep-alive

That request is handled by our security system and responsed by:
HTTP/1.1 400 Bad Request (Malformed HTTP request)
Pragma: no-cache
Content-Type: text/html
Cache-Control: no-cache, proxy-revalidate
Content-Length: 241
Proxy-Connection: Keep-Alive
Connection: Keep-Alive
Date: Mon, 04 Jun 2012 13:08:15 GMT

Vital Security Proxy Error

Error Occurred

HTTP Error Status: 400 Bad Request
Error Reason: Malformed HTTP request

Please contact your system administrator

This is because of the way Visokio sends the credentials to the host.

In version 2.6 of the client this problem was bypassed unmarking the option "requires authentication", and after the first reject:
HTTP/1.1 401 Unauthorized

The client asked for credentials and after introducing it that other request was sent:
GET http://data.brandchats.com/lacaixa.iok HTTP/1.1
User-Agent: Visokio/Omniscope/2.6 b826
Accept-Encoding: gzip, deflate
Cache-Control: no-cache
Pragma: no-cache
Host: data.brandchats.com
Accept: text/html, image/gif, image/jpeg, *; q=.2, */*; q=.2
Authorization: Basic ****************************
Proxy-Connection: keep-alive

That is the most standard request, and safest way to send credentials.

Within version 2.7 that behavior has changed, and the "workaround" described above does not work, request being reject by our security system.

Is there a way to answer that issue?

Thanks a lot,
Maxime.]]> Install Visokio server for all users? http://forums.visokio.com/discussion/1579/install-visokio-server-for-all-userss Wed, 06 Jun 2012 03:52:15 -0400 tamax 1579@/discussions
We installed Visokio server "for all users" and however it is only available for the user that installed it (Administrator). When we try to launch it from another user, on the same server, it runs only Visokio Viewer.

Is it normal behavior? Licenses are restricted to users?

We are running Visokio Server 2.7

Thanks,
Maxime.]]> Windows Terminal Services http://forums.visokio.com/discussion/1570/windows-terminal-services Tue, 29 May 2012 11:46:12 -0400 aknotts 1570@/discussions
Thanks

Andy]]> Import: Com error reading from a spreadsheet? http://forums.visokio.com/discussion/1576/import-com-error-reading-from-a-spreadsheets Mon, 04 Jun 2012 15:15:11 -0400 mhersk 1576@/discussions Running 64 bit Omniscope as a service - error message http://forums.visokio.com/discussion/1575/running-64-bit-omniscope-as-a-service-error-message Mon, 04 Jun 2012 05:51:53 -0400 WKeith 1575@/discussions
STATUS | wrapper | 2012/06/04 10:10:46 | --> Wrapper Started as Service
STATUS | wrapper | 2012/06/04 10:10:46 | Java Service Wrapper Community Edition 3.3.1
STATUS | wrapper | 2012/06/04 10:10:46 | Copyright (C) 1999-2008 Tanuki Software, Inc. All Rights Reserved.
STATUS | wrapper | 2012/06/04 10:10:46 | http://wrapper.tanukisoftware.org
STATUS | wrapper | 2012/06/04 10:10:46 |
STATUS | wrapper | 2012/06/04 10:10:46 | Launching a JVM...
INFO | jvm 1 | 2012/06/04 10:10:51 | Using proxy host scoproxy.bgs.com and port 8080
INFO | jvm 1 | 2012/06/04 10:10:55 | WrapperManager: Initializing...
INFO | jvm 1 | 2012/06/04 10:10:55 | WrapperManager:
INFO | jvm 1 | 2012/06/04 10:10:55 | WrapperManager: WARNING - Unable to load the Wrapper's native library 'wrapper.dll'.
INFO | jvm 1 | 2012/06/04 10:10:55 | WrapperManager: The file is located on the path at the following location but
INFO | jvm 1 | 2012/06/04 10:10:55 | WrapperManager: could not be loaded:
INFO | jvm 1 | 2012/06/04 10:10:55 | WrapperManager: C:\Program Files (x86)\Visokio Omniscope\plugins\wrapper.dll
INFO | jvm 1 | 2012/06/04 10:10:55 | WrapperManager: Please verify that the file is readable by the current user
INFO | jvm 1 | 2012/06/04 10:10:55 | WrapperManager: and that the file has not been corrupted in any way.
INFO | jvm 1 | 2012/06/04 10:10:55 | WrapperManager: One common cause of this problem is running a 32-bit version
INFO | jvm 1 | 2012/06/04 10:10:55 | WrapperManager: of the Wrapper with a 64-bit version of Java, or vica versa.
INFO | jvm 1 | 2012/06/04 10:10:55 | WrapperManager: This is a 64-bit JVM.
INFO | jvm 1 | 2012/06/04 10:10:55 | WrapperManager: Reported cause:
INFO | jvm 1 | 2012/06/04 10:10:55 | WrapperManager: C:\Program Files (x86)\Visokio Omniscope\plugins\wrapper.dll: Can't load IA 32-bit .dll on a AMD 64-bit platform
INFO | jvm 1 | 2012/06/04 10:10:55 | WrapperManager: System signals will not be handled correctly.
INFO | jvm 1 | 2012/06/04 10:10:55 | WrapperManager:
INFO | jvm 1 | 2012/06/04 10:10:55 | Scheduler started successfully

]]> Filtering: Applying Sidebar filters settings to all tabs? http://forums.visokio.com/discussion/1574/filtering-applying-sidebar-filters-settings-to-all-tabss Thu, 31 May 2012 04:28:30 -0400 alexandervolk 1574@/discussions
Unfortunately, the viewer does not offer the little wrench icon which has the "apply to all tabs" option?

Is there another way to solve this? A quick reply would be greatly appreciated.

Many thanks!]]> Adding API Feed http://forums.visokio.com/discussion/1573/adding-api-feed Wed, 30 May 2012 17:09:57 -0400 alexhoward 1573@/discussions Scheduler: Running 3 Schedulers..port unavailable? http://forums.visokio.com/discussion/1556/scheduler-running-3-schedulers..port-unavailables Mon, 21 May 2012 09:06:18 -0400 michael 1556@/discussions
netstat -ano > 1.txt

You'll get 1.txt text file in current directory. Open it with Notepad, you should find a line with your port number, e.g. if I want to find which process is using port :80 :

Active Connections

Proto Local Address Foreign Address State PID
..................................................................................................................................................................
..................................................................................................................................................................
..................................................................................................................................................................

TCP 0.0.0.0:80 0.0.0.0:0 LISTENING 1564
..................................................................................................................................................................
..................................................................................................................................................................
..................................................................................................................................................................

Remember PID number (e.g., for me it is 1564), then run following command:

tasklist > 2.txt

You'll get 2.txt text file in current directory. Open it with Notepad. Find a line with PID from the first file (for me it was 1564).

Image Name PID Session Name Session# Mem Usage
========================= ======== ================ =========== ============
System Idle Process 0 Services 0 24 K
..................................................................................................................................................................
..................................................................................................................................................................
..................................................................................................................................................................

httpd.exe 1564 Services 0 11,520 K

..................................................................................................................................................................
..................................................................................................................................................................
..................................................................................................................................................................

So I found that on my computer port :80 is opened with httpd.exe process.]]>