Support http://forums.visokio.com/categories/support/p11/feed.rss Mon, 30 Oct 17 18:22:34 -0400 Support en-CA Cycling and animation: cycling through records and adding animation http://forums.visokio.com/discussion/2205/cycling-and-animation-cycling-through-records-and-adding-animation Fri, 21 Jun 2013 07:16:29 -0400 kmatrix999 2205@/discussions
Would also like to be able to cycle through the countries (or selected countries) set up as a filter.

In an ideal world would be great to be able to set the rules to cycle both.

Couldn't find much in the way of guidance in the knowledge base to decide if this was possible (and I couldn't make it work) or whether this is not yet possible (and therefore an idea).

So, my particular question is- is this possible- and my general question is- where does animation/ enhanced cycling fit with future presentational developments.]]>
Sources: How to unserialize php data? http://forums.visokio.com/discussion/2173/sources-how-to-unserialize-php-datas Wed, 29 May 2013 03:34:27 -0400 naruemon 2173@/discussions
One of our data sources is kept as serialized data from php serialize() function.

The data is in the following format:
a:3:{i:0;s:2:"74";i:1;s:3:"185";i:2;s:3:"151";} --> total data is 3 contains 74, 185, 151
a:2:{i:0;s:3:"120";i:1;s:3:"119";} --> total data is 2 contains 120, 119
The number of info in this format is vary from 1 - 200.

I would like to get the data in easier format to manage. So I could use de-tokenize function to organize data. Do we have any function to manage this format of data? Thank you.]]>
Scheduler log: Multiple schedulers and end of job details http://forums.visokio.com/discussion/2194/scheduler-log-multiple-schedulers-and-end-of-job-details Tue, 18 Jun 2013 07:44:07 -0400 ygulla 2194@/discussions http://forums.visokio.com/discussion/1469/running-multiple-scheduler-instances-concurrently and are using multiple watch folders to run automated reports.

However, in the log it is hard to match end of job details to the jobs they refer to. For example the log might show something like:

2013.06.17 07:25:05.802 Info: Watcher processing X:\WatchFolder1\Report1.xml...
2013.06.17 07:26:28.836 Info: Watcher processing X:\WatchFolder2\Report2.xml...
2013.06.17 07:30:04.705 Detail: Watcher process finished with output:
...
2013.06.17 07:33:31.467 Detail: Watcher process finished with output:
...


To match the details with the xml file run we need to know what is inside the xml and hence we can't automatically analyse the log and derive the running times for reports. Could the xml file name be added to the detail line? For example:
2013.06.17 07:30:04.705 Detail (X:\WatchFolder1\Report1.xml): Watcher process finished with output:

Yuri]]>
Bar/Line View: Displaying Y axis labels horizontally? http://forums.visokio.com/discussion/2195/barline-view-displaying-y-axis-labels-horizontallys Tue, 18 Jun 2013 13:06:13 -0400 adicarlo 2195@/discussions
I recently downloaded version 2.8 Beta of Omniscope and there's a white box that appears on the left side of my charts. Whenever I click on it, it just re-arranges my charts on the right.

How can I get rid of this box and only show my 5 charts?]]>
Sources: FTP connectivity issue? http://forums.visokio.com/discussion/2193/sources-ftp-connectivity-issues Mon, 17 Jun 2013 11:31:37 -0400 ALC 2193@/discussions
I did read a related feed however have still not managed to connect

Thanks, Anna]]>
Scheduler: Empty DataManager after scheduling http://forums.visokio.com/discussion/2187/scheduler-empty-datamanager-after-scheduling Fri, 07 Jun 2013 04:34:10 -0400 enrico68 2187@/discussions
About one week ago we started to schedule automatic refresh of our .iok files using the Scheduler as windows service.
This morning it is the second time that after scheduling we find DataManager completely empty (as reported in the attached document). It happens only with one file (the one reported in the attached document).

Sincerely, the first time (few days ago) I though I've cancelled everything by mistake .... but after today I do not think so anymore.

From the generated log file it's possible to see that between opening and saving of this file no refresh is reported.

Executing action Catena di azioni...
Opening "\\10.10.5.90\decacli\OmniScope\Marketing\Marketing - giornaliero raccolta v2013.iok"
Saved to "\\10.10.5.90\decacli\OmniScope\Marketing\Marketing - giornaliero raccolta v2013.iok"

I attach a doc file with scheduling configuration, log generated and some .iok file specification.
]]>
Aggregation: weighted average function? http://forums.visokio.com/discussion/2179/aggregation-weighted-average-functions Mon, 03 Jun 2013 12:58:40 -0400 peterg_at_aps 2179@/discussions
I want to calculate the mean latitude and longitude weighted by quantity demanded for some customer locations. However as soon as I select the mean for these fields a line appears next to the field with no options.]]>
Sources: deleting incoming emails once processed? http://forums.visokio.com/discussion/2159/sources-deleting-incoming-emails-once-processeds Wed, 22 May 2013 09:12:48 -0400 Barcl 2159@/discussions
It would be useful to delete all messages received more than xx days ago or something similar that avoid going over quota.

Thanks]]>
Bar/Line View: Creating a Target Line? http://forums.visokio.com/discussion/2182/barline-view-creating-a-target-lines Wed, 05 Jun 2013 09:11:58 -0400 JanLamers 2182@/discussions ]]> Scheduler: Launch from Desktop? http://forums.visokio.com/discussion/2180/scheduler-launch-from-desktops Mon, 03 Jun 2013 15:16:59 -0400 cgamolo 2180@/discussions We just upgraded to 2.8-beta b952. Where is the option to Edit tasks for the Scheduler? I only now see "Edit Settings" but cannot access the list of tasks. We are using the same config.xml file as before and this has content. Visokio Enterprise is running a service in the background. ]]> Merge/Join: Merging files based on ranges? http://forums.visokio.com/discussion/2161/mergejoin-merging-files-based-on-rangess Wed, 22 May 2013 14:02:09 -0400 briansj 2161@/discussions
Thanks
Brian

File 1
Field 1
1
2
3
4
5
6
7
8
9
10
11
12

File 2
Min | Max | Value
1 | 4 | A
5 | 8 | B
9 | 12 | C

Merged file
Field 1 | Field 2
1 | A
2 | A
3 | A
4 | A
5 | B
6 | B
7 | B
8 | B
9 | C
10 | C
11 | C
12 | C]]>
Web Start: Viewer export from enabled IOK files? http://forums.visokio.com/discussion/2172/web-start-viewer-export-from-enabled-iok-filess Tue, 28 May 2013 11:30:18 -0400 alexPIB 2172@/discussions When exporting from a view in 2.8 web start with 'allow export' turned on, you are unable to select a 'save as type' so the only way you can do it is from 'File' -> 'Export'

Alex ]]>
Scheduler: SQL Server 2008 r2 database connection problem? http://forums.visokio.com/discussion/2176/scheduler-sql-server-2008-r2-database-connection-problems Thu, 30 May 2013 05:20:17 -0400 enrico68 2176@/discussions
2013.05.30 11:00:36.083 Info: SCHEDULER LOG BEGUN
2013.05.30 11:00:36.083 Info: Version: 2.7 b485
2013.05.30 11:00:36.083 Info: Fork: false
2013.05.30 11:00:36.105 Info: Il pianificatore sembra essere già attivo - port (24679) in uso. Avvio del pianificatore in modalità solo-configurazione.
2013.05.30 11:01:00.211 Info: Executing task "Aggiorna raccolta giornaliera" (Azione file su "\\10.10.5.90\de…", ogni giorno da 30-mag-2013 11.01, per sempre)...
2013.05.30 11:02:14.010 ERROR: Could not execute action

Impossibile connettersi al database: Il server ha impiegato troppo tempo per rispondere.

2013.05.30 11:02:14.012 Warning: Action completed successfully but warnings generated:

Could not execute action:
Impossibile connettersi al database: Il server ha impiegato troppo tempo per rispondere.


We had the same problem running Omniscope and we solved it adding the following line in the installconfig.properties file:

ADDITIONAL_JVM_ARGS=-Dvisokio.disableCustomProxySelector=true -DenableProxyDebug=true -Dvisokio.disableSystemProxies=true

Later we also tried to restart the Scheduler Windows service but nothing changed.

How to solve it? Do we also have to add this line to some scheduler configuration file?

Thanks
]]>
Import: Access - Text Ending in Spaces? http://forums.visokio.com/discussion/2163/import-access-text-ending-in-spacess Thu, 23 May 2013 05:56:37 -0400 chrisamott 2163@/discussions Outputs: Hosting an .iok online? http://forums.visokio.com/discussion/2175/outputs-hosting-an-.iok-onlines Thu, 30 May 2013 04:48:47 -0400 kamleshmistry 2175@/discussions
Thanks, Kamlesh]]>
Outputs: Targets- Publish on my.visokio.com? http://forums.visokio.com/discussion/2171/outputs-targets-publish-on-my.visokio.coms Tue, 28 May 2013 08:50:17 -0400 Annalisa_Pelizzola 2171@/discussions
There used to be an option to publish a file on My Visokio under File > Export.

I can't find it anymore. Can you please help?

Thank you]]>
Scheduler: Server Log URL not working? http://forums.visokio.com/discussion/2167/scheduler-server-log-url-not-workings Fri, 24 May 2013 15:58:38 -0400 earheart 2167@/discussions Mapping: Colour by boundaries-gradient map? http://forums.visokio.com/discussion/1770/mapping-colour-by-boundaries-gradient-maps Wed, 19 Sep 2012 06:27:06 -0400 Burrai 1770@/discussions 1. How do I get each country on the map to pick up the right value per yeach year?
2. how do I impose shades of colour which reflect the values?

Thank you - Valentina]]>
Bar/Line View: Pareto/cumulative axes? http://forums.visokio.com/discussion/2164/barline-view-paretocumulative-axess Thu, 23 May 2013 06:17:01 -0400 enrico68 2164@/discussions
In the attached example:
x-axis shows agencies codes and y-axis shows the total amount managed by each agency.

Instead of showing each single agency code I'd like to see agencies as a progressive % on the total number agencies currently selected by filters (so, for example, it's possible to say that 20% of agencies have 80% of contracts).

How is it possible to obtain this?

Thanks]]>
DataManager: Blocks display blank or Notes? http://forums.visokio.com/discussion/2162/datamanager-blocks-display-blank-or-notess Wed, 22 May 2013 20:02:14 -0400 Alfonso 2162@/discussions
Picture1 : test environment.image

Picture 2 : production environment.image

Thanks in advance.

Alfonso]]>
Connector - Facebook API error? http://forums.visokio.com/discussion/2149/connector-facebook-api-errors Thu, 16 May 2013 12:15:58 -0400 rborobia 2149@/discussions
Error HTTP 400

Server response: {"error":{"message":"Error validating verification code. Please make sure your redirect_uri is identical to the one you used in the OAuth dialog request","type":"OAuthException","code":100}}


The user is correct and is working (and it was previously working).

We have tested on versions 2.7 b480 and 2.8 b905.

]]>
Sources: Connecting to FTP server error? http://forums.visokio.com/discussion/2128/sources-connecting-to-ftp-server-errors Fri, 10 May 2013 04:33:19 -0400 tamax 2128@/discussions
One of our customer is having trouble when trying to connect Visokio to our FTP Server. He says his firewall and proxy is correctly configured and every other program tested can connect correctly except Visokio.

This is his message:

I’ve tried connecting to the FTP site using filezilla and it works fine so I think it is something to do with the setup of the program. Can you pass this on to Visokio support? I am seeing the following in the firewall logs:

May 8 09:14:58 UTC: %FW-3-FTP_NON_MATCHING_IP_ADDR: (target:class)-(CSM_Inside-Outside_1:CSM_ZBF_CLASS_MAP_3):Non-matching address 0.0.0.0 used in EPSV response -- FTP client 10.34.25.15 FTP server 50.16.213.75

May 8 09:14:58 UTC: %FW-6-SESS_AUDIT_TRAIL: (target:class)-(CSM_Inside-Outside_1:CSM_ZBF_CLASS_MAP_3):Stop ftp session: initiator (10.34.25.15:62838) sent 48 bytes -- responder (50.16.213.75:21) sent 114 bytes

Do you have any idea?

Thanks a lot,
Maxime]]>
Outputs: Batch PDF Category fields reverting to Text? http://forums.visokio.com/discussion/2157/outputs-batch-pdf-category-fields-reverting-to-texts Tue, 21 May 2013 10:18:11 -0400 Ed_Roberts 2157@/discussions
Is there a way around this (without presumably having to firstly batch output to IOK and then create another step to convert to PDF ?

Thanks, Ed]]>
Subset functions: Examples of syntax? http://forums.visokio.com/discussion/2156/subset-functions-examples-of-syntaxs Tue, 21 May 2013 06:49:44 -0400 nicci113 2156@/discussions within row you have
abc
def
ghi
I want to merge the content of abc and ghi and call it =abc2, at the same time can i use the total of this new row abc2 and use the total for further calc and ignore ghi completely...]]>
Performance: Filtering- skip/cancel text filter searches? http://forums.visokio.com/discussion/2127/performance-filtering-skipcancel-text-filter-searchess Thu, 09 May 2013 10:59:21 -0400 rborobia 2127@/discussions
It would be need that on text search fields (in reports, fields such as "Search all", i've attached a screenshot) to allow disable the auto-search, and only execute the search when the user click on "enter". May also be necessary to allow cancel a search in progress, which in big subsets of data may take a long time.

Thanks for your attention]]>
Import: Data sets with 500+ fields/columns? http://forums.visokio.com/discussion/2145/import-data-sets-with-500-fieldscolumnss Wed, 15 May 2013 10:46:45 -0400 daniel 2145@/discussions Merge/Join: Row count? http://forums.visokio.com/discussion/2141/mergejoin-row-counts Tue, 14 May 2013 12:21:31 -0400 nicci113 2141@/discussions
Please suggest. I don't have anybody in work to guide me through.
Thanks,]]>
Validate Data: Print/export records/fields failing validation? http://forums.visokio.com/discussion/2142/validate-data-printexport-recordsfields-failing-validations Tue, 14 May 2013 12:40:31 -0400 sfourwinds 2142@/discussions Formulae: Contain function? http://forums.visokio.com/discussion/2137/formulae-contain-functions Tue, 14 May 2013 10:00:31 -0400 nicci113 2137@/discussions Connector: Google Analytics SSL Error http://forums.visokio.com/discussion/2140/connector-google-analytics-ssl-error Tue, 14 May 2013 10:59:52 -0400 ygulla 2140@/discussions
I've seen this thread http://forums.visokio.com/discussion/1365/ssl-certificate-error-use-your-trusted-certificate but surely google should work without any problems.]]>